How to Determine Eufy Camera Keeps Going Offline Issue? Read Here!
In the ever-evolving landscape of technology and security, security cameras have emerged as essential devices for monitoring and safety. One notable option is the Eufy camera, which offers numerous benefits for seamless monitoring and security. However, users sometimes face the frustrating issue of the Eufy Camera Keeps Going Offline issue.
This comprehensive guide aims to provide quick troubleshooting tips for common problems associated with Eufy security cameras. Before we delve into the solutions, let’s first explore the potential causes behind the Eufy Camera Offline error.
Why is My EuFy Cameras Offline?
While the Eufy camera is packed with features, users may experience performance issues, such as the Eufy Camera is Offline. This problem is primarily related to connectivity issues, but there are also several other factors that can contribute to this situation:
- Poor Wi-Fi connection
- Malfunctioned Router or modem
- Power Outage
- The camera is out of the network range
- Corrupted or outdated firmware file
- Faulty Wires
- The camera is not synced with the HomeBase
- Outdated Eufy Security App
- Technical Glitches & Bugs
Troubleshooting Tips For Eufy Camera Goes Offline Issue!
Moreover, now that you are familiar with the initial root causes of the camera offline issue, it’s time to identify and resolve the problem efficiently using various methods. In this section, we will discuss effective strategies to address the Eufy Camera Keeps Going Offline. Let’s take a closer look:
Stabilize Your Wi-Fi Connection
If you’re experiencing issues with your wireless network, consider using an Ethernet cable for a more stable connection.
Remove Network Blockages
Ensure there are no obstructions such as mirrors, furniture, baby monitors, or microwaves that could interfere with the signals between the camera and the router.
Provide Adequate Power Supply
Power outages or insufficient power supply can lead to the Eufy Camera Offline. Check the power supply and make sure the power cords are properly connected to an outlet. If you suspect a faulty cable or adapter, replace it.
Place the Camera Within the Router’s Range
Position the Eufy camera and its base station within your network’s range, opting for a central location. Avoid placing them behind trees or glass objects, as these can obstruct the signal.
Power Cycle the Security Device
Sometimes, a minor technical glitch can disrupt the normal functioning of your surveillance device. To resolve this, perform a soft reset by unplugging the Eufy device, waiting for 30 seconds, and then plugging it back in.
Update the Camera’s Firmware
To enhance connectivity, make sure that the camera’s firmware is updated frequently. Download the latest firmware file and remove any corrupted or outdated files from your device.
Resolve App Issues
Make sure you are using the latest version of the Eufy Security app. If needed, uninstall and reinstall the app to fix any issues. Clear any unwanted app data, enable the necessary permissions, and check for compatibility before downloading the app on your smartphone.
Factory Reset the Security Camera
If you continue to experience EuFy Cameras Offline issues after trying the above methods, consider performing a factory reset. To do this, locate the sync button, press and hold it for 15 seconds, and then release it.
If you need any kind of assistance regarding the Eufy Security cameras, feel free to ask!